Your privacy matters to us — not just as a legal obligation but as a basic principle. This Privacy Policy explains exactly what personal data l83game collects from Pakistani players, why we collect it, how we protect it, and what your rights are. We have written it in plain language so you can actually understand it, rather than having to wade through pages of legal jargon.
Six things l83game commits to as part of its privacy policy — before you read the detailed sections below.
l83game does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we use it only to operate your account and deliver our services.
Every piece of data sent between your device and l83game — whether it is a login, a bet placement or a PKR deposit — is protected by 256-bit SSL encryption, the same standard used by Pakistan's major banks.
As an l83game player, you have the right to access, correct, port and delete the personal data we hold about you. Submit a data request to support@l83game.biz and we will respond within 24 hours.
Full Easypaisa, JazzCash and card numbers are never stored on l83game's servers. Payment processing is handled by certified payment gateways and only tokenised references are retained for transaction matching.
l83game only sends promotional communications to players who have opted in. You can withdraw your marketing consent at any time from your account settings or by contacting support — and we will act on it within 48 hours.
Data is shared with third parties only where essential to deliver the service — payment processors, identity verification providers and, where legally required, regulatory authorities. No data goes to advertisers or data brokers.
l83game is an online betting and gaming platform operating at l83game.biz, designed specifically for Pakistani players. When this Privacy Policy refers to "l83game", "we", "us" or "our", it means the company operating the l83game platform under its applicable gaming licence.
We act as the data controller for the personal information you provide when registering and using l83game. That means we are responsible for deciding how and why your data is processed, and we are accountable for ensuring that processing is done lawfully, fairly and transparently. This policy sets out that accountability in full.
If you have any questions about this Privacy Policy or about how l83game handles your personal data, please contact us directly at support@l83game.biz. Our privacy support team responds to all queries within 24 hours.
l83game collects personal data from players in three main ways: information you provide directly, information generated automatically by your use of the platform, and information obtained from third-party verification providers where we are required to verify your identity. Here is a clear breakdown of what we collect and why.
| Data Category | Examples | How Collected | Purpose |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | Registration form, identity verification | Account creationAge verificationKYC compliance |
| Contact Data | Mobile number, email address | Registration form | Account communicationSupportSecurity alerts |
| Financial Data | Payment method type, transaction reference, account name | Deposit / withdrawal process | Payment processingFraud prevention |
| Betting Activity | Bets placed, stakes, markets, results, win/loss history | Platform activity | Account managementResponsible gamingDisputes |
| Technical Data | IP address, device type, browser, operating system, session duration | Automated collection | SecurityPlatform performanceFraud detection |
| Communications | Support chat transcripts, email correspondence | Support interactions | Service deliveryTrainingDispute resolution |
We do not collect sensitive special category data such as racial or ethnic origin, political opinions, religious beliefs, biometric data or health information, unless you voluntarily disclose such information in a support communication.
l83game uses your personal data only for the purposes set out below. We do not use your data for any purpose that is incompatible with the reason it was originally collected. If we ever need to use your data for a new purpose, we will notify you and, where required by applicable law, seek your consent before doing so.
l83game processes your personal data on the basis of one or more of the following legal grounds, depending on the specific purpose:
Because l83game handles PKR transactions via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard, payment data security deserves special attention.
l83game does not store full payment account numbers, card numbers or mobile wallet PINs on its own servers. When you initiate a deposit or withdrawal, you are interacting with our certified third-party payment gateway partners who handle the transaction using their own PCI-DSS compliant or equivalent infrastructure. l83game receives only a tokenised reference and transaction status confirmation — enough to credit or debit your PKR account balance, but nothing that would allow the underlying payment credential to be reconstructed.
Important: l83game staff will never ask you for your Easypaisa PIN, JazzCash mPIN, banking password or card CVV number — via chat, phone or email. If anyone contacts you claiming to be l83game and asks for this information, do not share it and report the contact to us immediately.
Transaction records — including amounts, dates, methods and account references — are retained for the period required by our gaming licence and AML obligations (typically five years from the date of the transaction). These records are stored in encrypted form and access is restricted to authorised personnel only.
l83game shares your personal data with third parties only in the limited circumstances described below. We never sell, rent or trade your data to anyone for their own commercial or marketing purposes.
No international data transfers without protection: Where any of the above third parties are located outside Pakistan, l83game ensures that appropriate data transfer safeguards are in place — such as standard contractual clauses or adequacy decisions — before transferring your personal data internationally.
l83game retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and our operating licence. The following retention periods apply:
When the applicable retention period expires, l83game securely deletes or anonymises your data so that it can no longer be linked back to you as an individual. Where deletion is technically impractical in the short term — for example, data held in offline backup systems — we isolate it from further processing until it can be securely deleted.
l83game uses cookies and similar technologies on its website and mobile platform to make the service work correctly, keep you logged in, and understand how Pakistani players use the platform. Here is a breakdown of the types of cookies we use:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the l83game platform. Analytics and functional cookies can be disabled without impact on core betting and account features.
As an l83game player, you have a set of rights regarding the personal data we hold about you. These rights are available to all registered players regardless of which city in Pakistan you are from. Here is what you are entitled to:
Request a copy of all personal data l83game holds about you. We will provide this within 30 days of receiving your verified request, at no charge.
If any personal data l83game holds about you is inaccurate or incomplete, you can ask us to correct it. We will update the record within five business days.
Request deletion of your personal data where we no longer have a legal or contractual reason to hold it. Note that some data must be retained for regulatory compliance even after account closure.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose. Available for data you provided directly to l83game.
Object to l83game processing your data based on legitimate interests — for example, for direct marketing. We will stop that specific processing immediately on receipt of a valid objection.
Ask l83game to temporarily stop processing your data while a dispute about its accuracy or the lawfulness of processing is resolved. The data will be held but not actively used during this period.
How to exercise your rights: Email support@l83game.biz with the subject line "Privacy Rights Request" and describe which right you wish to exercise and why. We will acknowledge your request within 24 hours and complete it within 30 days. We may need to verify your identity before processing the request.
l83game reviews and updates this Privacy Policy periodically — particularly when there are changes to the platform, our services, or applicable data protection regulations. When material changes are made, we will notify registered players by email at least 14 days before the updated policy takes effect. The "Last Updated" date at the top of this page will also be revised.
Minor clarifications that do not change the substance of our privacy practices may be updated without advance notice, but the revised date will always be visible.
For all privacy-related queries — whether you want to exercise a data right, ask a question about this policy, report a suspected data breach, or raise a concern about how l83game is handling your personal information — please contact us through the following channel:
If you feel that l83game has not handled your personal data correctly and your concern has not been resolved to your satisfaction through our internal process, you have the right to escalate your complaint to the relevant regulatory or data protection authority in the jurisdiction governing our operating licence.
We collect only what we need to run your account and comply with our licence. Your data is encrypted, never sold, and shared only with payment processors and regulators where legally required. You can access, correct or delete your data at any time by emailing support@l83game.biz. Our full Terms and Conditions and Responsible Gaming policy work alongside this Privacy Policy to protect your experience on l83game.
Register today and experience a platform that treats your personal data with the same care it applies to your PKR. Fast withdrawals, live PSL odds, and a privacy-first approach — all in one place.